Next up Intune
Since some time Microsoft has been promoting lots of companies to go with Intune. Most of these companies want to use a solution like Intune but sometime already have a system in place which takes care of their mobile devices. Think about Airwatch or Mobile Iron. Most of the time Intune gets compared with Mobile Iron or Airwatch but what most companies do not know is that Intune is not just about mobile devices. It can do lots more than that.
In the next three blogs I will take you thru the different solutions types Intune can offer you.
- Mobile Application Management for mobile devices
- Mobile Device Management for mobile devices
- Mobile Device Management for Windows 10 devices
- How to publish apps from the Microsoft store for business
Where to start with Intune
As mentioned before lots of companies do not know where to start with Intune. One of the most asked question I get at customers is do I start with MDM for mobile devices or do I start with MAM and what is the difference. And how do i make sure i enroll the devices without big impact to my users.
First of all the best thing you can do is start with a simple pilot for Mobile Application Management (MAM). Based on a azureAD group. What MAM does is, it manages the applications you make available within Intune for you mobile devices. If you start with this i recommend to just select all the applications from the Microsoft Office 365 subscription.
You can do this within the App protection policies.
As you can see my selection of apps are put in just for Android devices. This comes because i have created two policies. One for Android and One for IOS. The reason for this is that i can manage both type of devices separately. For instance if i want to add apps like Google Maps (Android) or Safari (Apple) you can manage these just for these device types.
*make sure you assign your policies to just a few of you, not for the entire company when testing.
In one of the following blogpost i will get more in depth with setting up MAM for your devices.
Mobile application management (MAM)
As written above you can implement Mobile application management pretty easy. Just make sure you have the right licenses (EM+S E3 or EM+S E5 or Intune). and you are good to go. But what does Mobile application management actually do.
Basically MAM manages the applications you offer to your users as a service to use. This means that a user which has for example a private device can use Outlook for IOS/Android with corporate email in a safe way. The user just need to install the application from the Google playstore or Itunes. The users will be guided thru the process and will end up with a safe working version of outlook with his corporate email.
With the policies you have created you have set some properties to prevent options like; Copy from email to phone storage, open Urls from email into unmanaged browser, Save attachments to non managed storage.
Mobile Device Management (MDM)
What is mobile device management (MDM), MDM is a way of securing the device a user gets from his company. Most of the time i advise this option when a company has company phones which they give to their employees. In this case the device is owned by the company so there is a possibility that you want to do more with the device then just manage the applications like in MAM. Things you can do more then you can do with MAM are;
- Device encryption
- Push company owned apps
- Install applications from Itunes or Google playstore
- Wipe entire device instead of just the managed applications
- Push certificates and WiFi profiles
- And lots more
I hope this gives you some insights on MAM and MDM. In my opinion these are the best options to start with when starting with Intune. But you can imagine there are lots more feature you can do with Intune. Think about enrolling Windows 10 devices with autopilot, so you can really give you customers a seamless out-of-the-box-experience (OOBE). Even Co-management is possible these days. In the following blogs i will guid you thru the implementation of some of these features and possibilities.
If you have some ideas for a blogpost regarding Intune that you needs to be worked out please let me know. And i will try if i can create a tutorial for this.
Also do not forget to check my other blogs @j3rmeyer.nl